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Central Ohio Transportation Authority Internal EventsTRANSITIONING RIDERS TO THE TRANSIT APP THROUGH CUSTOMER EXPERIENCE EVENTS ChallengeThe Central Ohio Transit Authority (COTA) sought to introduce a new cashless fare management system to its bus riders, replacing traditional...

City of Columbus Housing For AllHOUSING IS A HUMAN RIGHT COMMUNITY OUTREACH PROGRAM /*! elementor - v3.20.0 - 26-03-2024 */ .elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#0c0d0e;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:flex}.elementor-widget-divider .elementor-divider__text{font-size:15px;line-height:1;max-width:95%}.elementor-widget-divider .elementor-divider__element{margin:0 var(--divider-element-spacing);flex-shrink:0}.elementor-widget-divider .elementor-icon{font-size:var(--divider-icon-size)}.elementor-widget-divider .elementor-divider-separator{display:flex;margin:0;direction:ltr}.elementor-widget-divider--view-line_icon .elementor-divider-separator,.elementor-widget-divider--view-line_text .elementor-divider-separator{align-items:center}.elementor-widget-divider--view-line_icon .elementor-divider-separator:after,.elementor-widget-divider--view-line_icon .elementor-divider-separator:before,.elementor-widget-divider--view-line_text .elementor-divider-separator:after,.elementor-widget-divider--view-line_text .elementor-divider-separator:before{display:block;content:"";border-block-end:0;flex-grow:1;border-block-start:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--element-align-left .elementor-divider .elementor-divider-separator>.elementor-divider__svg:first-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-left...

AEP OhioTHE SMART ENERGY EXPERIENCE ChallengeFollowing a major rebrand and rollout of new technologies, utility company AEP Ohio, was challenged with changing consumer perceptions and promoting their new technologies implemented to benefit the lives of their...

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P&G + Big Lots!FIREWORKS E-SAVER SIGNUP PROGRAM ChallengeBlue Chip Marketing, an agency based out of Chicago, reached out to EMS with an opportunity to develop the experiential marketing activation for their client, Procter & Gamble, better...

Bye Bye MattressMAKING MATTRESS RECYCLING A MUST IN CALIFORNIA ChallengeHaving worked with EMS on community outreach programs and helping customers transition to a mobile app for purchasing bus fares, the Central Ohio Transit Authority (COTA) enlisted...

OhioHealthPINNING POSITIVE MESSAGES TO CELEBRATE NEW MOMS & BABIES ChallengeIn order to engage soon-to-be moms and connect them to OhioHealth resources and its community, EMS, in partnership with OhioHealth developed the “Message to Moms” Campaign to...

SWACOTALKING TRASH TO ENCOURAGE RECYCLING ChallengeThe Solid Waste Authority of Central Ohio (SWACO), a valuable community commodity organization has faced a real challenge for over two decades in terms of consumers understanding its role, reliability, and...