Bye Bye Mattress

MAKING MATTRESS RECYCLING A MUST IN CALIFORNIA

Challenge

Having worked with EMS on community outreach programs and helping customers transition to a mobile app for purchasing bus fares, the Central Ohio Transit Authority (COTA) enlisted EMS as its trusted partner to provide event management, facilitation, and coordination services for their internal events.

Having worked with EMS on community outreach programs and helping customers transition to a mobile app for purchasing bus fares, the Central Ohio Transit Authority (COTA) enlisted EMS as its trusted partner to provide event management, facilitation, and coordination services for their internal events.

 

The largest of those events was the annual all employee appreciation event, the COTA Roadeo & Family Fun Day, hosted for over 2,000 employees and their family members. The one-day event entailed food and entertainment plus, the “Roadeo”, a bus competition with obstacle course where five finalists competed for a chance to win cash prizes and chance to compete at the national Bus Roadeo contest.

 

EMS was presented with a few challenges that included: 

  • Event Revival: The event was canceled for a few years due to COVID, necessitating a fresh start.
  • New Project Team: Most of the project team members were new and had no prior experience at prior employee appreciation events.
  • Venue Transition: The event moved to the Greater Columbus Convention Center, which required coordination with new vendors, moving the bus competition to an indoor setting, and creating an entirely new layout.

Solution

To successfully take the mundane, but environmentally important topic of mattress recycling to communities, EMS developed a fun and engaging display to tour events all over Northern, Central, and Southern California to garner awareness for the program, promote its message and connect with communities while creating a memorable experience.

 

Housed under a 10’ x 10’ brightly branded inflatable tent, the experience showcases encased mattress components to give an inside look at what mattress materials can be recycled. A large map allows guests to locate their nearest recycling facility or snap a photo of the map so they know where to go when their mattress is ready to be recycled. Brand Ambassadors share more information about the program and for fun guests can partake in interactive learning games such as giant JENGA, each block features a mattress recycling fact. To measure the success of the program, guests are asked to take a survey for market research and then handed a Bye Bye Mattress BPA pen made from recycled water bottles and reusable metal straws for participation.

 

In its eighth year, the education and outreach program has participated in over 60 events, nearly 33k guests have engaged in quality conversations with Brand Ambassadors at the display at an event and the program has reached over 335k impressions successfully generating increased awareness of the program throughout California. Survey results also reveal that on average, 84% of participants learned about the Bye Bye Mattress program and proper mattress recycling at an event which has declined from 96% the first year of operating indicating that more and more are becoming aware of the program.

Services Provided:
  • Strategic Planning & Program Development
  • Interactive Experience Creation
  • Program Logistics & Management
  • Transportation & Storage
  • Sponsorship Management
  • Tour Activation
  • Brand Ambassador Staffing
Client Category: Non-profit Recycling & Sustainability

RESULTS

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